Once playing, you cannot pause or rewind — exactly like the real exam.source: remote URL
Part 1 — Questions 1–10
1.
ction Survey Customer details Name: Sophie Bird Occupation: (1) Reason for travel today: (2) Journey information Name of station returning to: (3) Type of ticket purchase
2.
Name: Sophie Bird Occupation: (1) Reason for travel today: (2) Journey information Name of station returning to: (3) Type of ticket purchased: standard (4) ticket Cost o
3.
oday: (2) Journey information Name of station returning to: (3) Type of ticket purchased: standard (4) ticket Cost of ticket: (5) £ When ticket was purchased: yesterday W
4.
tation returning to: (3) Type of ticket purchased: standard (4) ticket Cost of ticket: (5) £ When ticket was purchased: yesterday Where ticket was bought: (6) Satisfactio
5.
pe of ticket purchased: standard (4) ticket Cost of ticket: (5) £ When ticket was purchased: yesterday Where ticket was bought: (6) Satisfaction with journey: Most satisf
6.
en ticket was purchased: yesterday Where ticket was bought: (6) Satisfaction with journey: Most satisfied with: the wifi Least satisfied with: the (7) this morning Satisf
7.
ey: Most satisfied with: the wifi Least satisfied with: the (7) this morning Satisfaction with station facilities Most satisfied with: how much (8) was provided Least sat
8.
ction with station facilities Most satisfied with: how much (8) was provided Least satisfied with: lack of seats, particularly on the (9) Neither satisfied nor dissatisfi
9.
ed Least satisfied with: lack of seats, particularly on the (9) Neither satisfied nor dissatisfied with: the (10) available Part 2:
10.
Questions 1-10 Complete the notes below. Write ONE WORD AND/ OR A NUMBER for each answer. Customer Satisfaction Survey Cus
Part 2 — Questions 11–20
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Question 11
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Question 12
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Question 13
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Question 14
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Question 15
16.
Questions 11-16 Label the map below. Write the correct letters A-H next to
17.
Questions 17 and 18 Choose TWO letters A-E. What does the speaker say about the adventure playground? A children must be
18.
Questions 17 and 18 Choose TWO letters A-E. What does the speaker say about the adventure playground? A children must be superv
19.
Questions 19 and 20 Choose TWO letters A-E. What does the speaker say about the glass houses? A they are closed at weeke
20.
Questions 19 and 20 Choose TWO letters A-E. What does the speaker say about the glass houses? A they are closed at weekends B v
Part 3 — Questions 21–30
21. -24 Choose the correct letter A, B or C. Presentation about refrigeration 21. What did Annie discover from reading about icehouses?
22. What point does Annie make about refrigeration in ancient Rome?
23. In connection with modern refrigeration both Annie and Jack are worried about
24. What do Jack and Annie agree regarding domestic fridges?
25.
Question 25
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Question 26
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Question 27
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Question 28
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Question 29
30.
Questions 25-30 Who is going to do research into each topic? Write the correct letter A-C next to
Part 4 — Questions 31–40
31.
t time, people’s possessions were used to measure Britain’s (31) • Developments in production of goods and in (32) greatly changed lives Main areas of change Manufacturin
32.
Britain’s (31) • Developments in production of goods and in (32) greatly changed lives Main areas of change Manufacturing • The Industrial Revolution would not have happe
33.
Revolution would not have happened without the new types of (33) that were used then • The leading industry was (34) (its products became widely available) • New (35) mad
34.
ypes of (33) that were used then • The leading industry was (34) (its products became widely available) • New (35) made factories necessary and so more people moved into
35.
ustry was (34) (its products became widely available) • New (35) made factories necessary and so more people moved into towns Transport • The railways took the place of c
36.
canals • Because of the new transport: o Greater access to (36) made people more aware of what they could buy in shops o When shopping people were not limited to buying
37.
in shops o When shopping people were not limited to buying (37) Goods Retailing • The first department stores were opened • The displays of goods were more visible: o In
38.
goods were more visible: o Inside stores because of better (38) o Outside stores because (39) were bigger • (40) that was persuasive became much more common
39.
side stores because of better (38) o Outside stores because (39) were bigger • (40) that was persuasive became much more common
40.
Questions 31-40 Complete the notes below. Write ONE WORD ONLY for each answer. How the Industrial Revolution affected life