Listening — Test 0021 (audio playing)
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Once playing, you cannot pause or rewind — exactly like the real exam.source: remote URL

Part 1 — Questions 110

1. -6 Choose the correct letter A, B or C. 1. The Family Welcome event in the art gallery begins at
2. The film that is now shown in the Family Welcome event is about
3. When do most of the free concerts take place?
4. Where will the 4 pm concert of Latin American music take place?
5. The boat race begins at
6. One of the boat race teams
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Write ONE WORD ONLY for each answer. Paxton Nature Reserve 7. Paxton is a good for seeing rare all year around. 8. This is a particularly good time for seeing certain un
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eserve 7. Paxton is a good for seeing rare all year around. 8. This is a particularly good time for seeing certain unusual 9. Visitors will be able to learn about and the
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This is a particularly good time for seeing certain unusual 9. Visitors will be able to learn about and then collect some. 10. Part of the has been made suitable for swim
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Questions 7-10 Complete the sentences below. Write ONE WORD ONLY for each answer. Paxton Nature Reserve 7. Paxton is a goo

Part 2 — Questions 1120

11. -15 Choose the correct letter A, B or C. Changes in Barford over the last 50 years 11. In Shona’s opinion why do fewer people use buses in Barford these days?
12. What change in the road network is known to have benefitted the town most?
13. What is the problem affecting shopping in the town centre?
14. What does Shona say about medical facilities in Barford?
15. The largest number of people are employed in
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Question 16
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Question 17
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Question 18
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Question 19
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Questions 16-20 What is planned for each of the following facilities? Choose FIVE answers from the box and write the correc

Part 3 — Questions 2130

21.
plete the table below. Write ONE WORD ONLY for each answer. (21) (22) (23) (24) (25) (26)
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the table below. Write ONE WORD ONLY for each answer. (21) (22) (23) (24) (25) (26)
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table below. Write ONE WORD ONLY for each answer. (21) (22) (23) (24) (25) (26)
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below. Write ONE WORD ONLY for each answer. (21) (22) (23) (24) (25) (26)
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w. Write ONE WORD ONLY for each answer. (21) (22) (23) (24) (25) (26)
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Questions 21-26 Complete the table below. Write ONE WORD ONLY for each answer. (21) (22) (23) (24) (25) (26)
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Question 27
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Question 28
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Question 29
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Questions 27-30 Who is going to write each of the following parts of the report? Write the correct letter A-D next to

Part 4 — Questions 3140

31.
an be used in business: • To investigate customer needs and (31) • To help companies develop new designs Examples of ethnographic research in business Kitchen equipment •
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ent • Researchers found that cooks could not easily see the (32) in measuring cups Cell phone • In Uganda, customers paid to use the cell phones of entrepreneurs. • These
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nes of entrepreneurs. • These customers wanted to check the (33) used. Computer companies • There was a need to develop (34) to improve communication between system admin
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(33) used. Computer companies • There was a need to develop (34) to improve communication between system administrators and colleagues. Hospitals • Nurses needed to acces
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gues. Hospitals • Nurses needed to access information about (35) in different parts of the hospital Airlines • Respondents recorded information about their (36) while tra
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tal Airlines • Respondents recorded information about their (36) while travelling. Principles of ethnographic research in business • The researched does not start off wit
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sis • Participants may be selected by criteria such as age, (37) or product used • The participants must feel (38) about taking part in the research. • There is usually d
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h as age, (37) or product used • The participants must feel (38) about taking part in the research. • There is usually direct (39) of the participants • The interview is
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bout taking part in the research. • There is usually direct (39) of the participants • The interview is guided by the participant • A lot of time is needed for the (40) o
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Questions 31-40 Complete the notes below. Write ONE WORD ONLY for each answer. Ethnography in Business Ethnography: researc